Items shipped by typically have 3-day return policy, or 30-day return policy if the delivery date cannot be tracked. 
You will get an email with the shipment date and other information after your order has been sent out. 
Some things have their own set of rules or requirements.
Please get in touch with us before returning defective item to receive the return mailing address and further instructions.
Have you received defective, incorrect, or damaged item? 
If so, you are protected and can submit claim; the steps are described below.
If there is problem with the product, and you want refund or replacement, please contact us within three days of receiving the product.

If more information is needed, we will look into the claim and let you know.

If the item is accepted, we’ll refund your money or send it to you again; we can also ask you to send it back.

To obtain the returned address, please get in touch with our customer care at [email protected]

Refunds (if applicable)

We will email you once your return has been received and inspected to advise you that we have received your returned item. We’ll also let you know whether your refund has been approved or denied.